FAQ
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What is Addiction?
Addiction is defined as not having control over doing, taking or using something to the point where it could be harmful to you. We are here to support anyone who feels they wish to make a change in their use of alcohol, drugs, or gambling.
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What is Counselling?
Counselling is a type of talking therapy which allows people the space to discuss any difficulties they are
experiencing in a safe and confidential environment. Our counsellors will encourage people to talk about what they are going through in order to uncover root causes, as well as thinking and behavioural patterns. -
Do I have to pay for sessions?
No. - we offer up to 24 sessions completely free
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Who will I speak to?
You will be paired with one of our incredible volunteer counsellors who specialises in addiction counselling using a humanistic approach. Get ready for a compassionate and supportive journey towards healing
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What Does Humanistic mean?
Humanistic therapies focus on self-development, growth and responsibilities.
To help individuals recognise their full potential our services align with the humanistic values of understanding acceptance and genuine connection.
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Is what I say confidential?
What you discuss with your counsellor is kept confidential, unless they are worried about your or someone else’s wellbeing.
Your peace of mind matters, and we are here to ensure that your counselling experience is not only effective but also conducted with the utmost respect for your privacy and confidentiality.
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Do I need to be abstinent?
You do not need to be abstinent to use our services, however we do expect clients to turn up to their appointment sober
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Can I refer myself?
YES you can self refer to ourselves through our webpage or on the phone by calling 01463 220995. A self-referral to counselling fosters a stronger commitment as individuals proactively seek support. Taking personal initiative demonstrates a genuine desire for change, empowering people to actively engage in the therapeutic process. This self-driven commitment often leads to more impactful and sustained positive outcomes in the counseling journey.