Our services are facilitated by a dedicated team of extensively qualified and experienced Board, Staff and Volunteer Counsellors. They contribute a diverse array of skills, knowledge, and practical expertise to benefit our clients. Our volunteers hold minimum a COSCA Diploma in Counselling with an Advanced Alcohol qualification accredited by the Scottish Alcohol Counseling Consortium (SACC). Additionally, we welcome placement students actively pursuing their Counseling Diplomas, enriching our service with their dedication and ongoing professional development.

ACI are a COSCA member organisation adhering to the COSCA Statement of Ethics and Code of Practice and assessed as meeting the standards of the COSCA Recognition Scheme.

If you have a COMPLAINT or CONCERN regarding our services, please refer to our COMPLAINTS POLICY

Complaints can be referred to COSCA only after our Complaints process has been completed