Our services are facilitated by a dedicated team of extensively qualified and experienced Board, Staff and Volunteer Counsellors. They contribute a diverse array of skills, knowledge, and practical expertise to benefit our clients. Our volunteers hold minimum a COSCA Diploma in Counselling with an Advanced Alcohol qualification accredited by the Scottish Alcohol Counselling Consortium (SACC). Additionally, we welcome placement students actively pursuing their Counselling Diplomas, enriching our service with their dedication and ongoing professional development.
ACI are a COSCA member organisation adhering to the COSCA Statement of Ethics and Code of Practice and assessed as meeting the standards of the COSCA Recognition Scheme.
If you have a COMPLAINT or CONCERN regarding our services, please refer to our COMPLAINTS POLICY
Complaints can be referred to COSCA only after our Complaints process has been completed
Meet our Executive Board
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Jon Mayne
Chair
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Lesley Newton
Secretary
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Bill Moir
Treasurer
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Lesley Palm
Counsellor Rep
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Viv Moir
Family Support L.E.
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Cllr Katie MacLean
Highland Council Rep
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Cllr Alex Graham
Highland Council Rep
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Greg Allan
Recovery L.E.
Meet our Staff
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Sharan Brown
Development Manager
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Bernadette Cowan
Family Recovery Therapist
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Susie Bain
Recovery Coach
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Erica Hansen
Family Recovery Therapist / Volunteer Co-ordinator
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Jack McDonald
Family Recovery Therapist / Digital Support
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Graham Morrison
Heilan Harbour Recovery Volunteer
Our Counsellors
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18
Person-Centred Counsellors
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1
Person-Centred Counsellor (Polish Speaking)
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4
Trainee Counsellor Placements
Fair Work First Policy Statement
Our organisation is committed to Fair Work First. While we currently rely on a volunteer-led model, we uphold the principles of fair treatment, opportunity, and voice.
We ensure our volunteer counsellors are respected, supported, and regularly supervised by a professional team. All volunteers receive induction, safeguarding training, and access to reflective practice.
Where we engage sessional staff, we commit to paying at least the Real Living Wage and ensure contracts include fair terms.
Volunteers and staff are encouraged to participate in decision-making through quarterly forums and anonymous feedback mechanisms, embodying the principle of Effective Voice.